tiggerprr’s scratching post

On Monday night, my ISP (Internet Service Provider), unrolled a big change to our internet service in order to “improve” our service. Tuesday Morning, my internet connection was dead, I called them, several hours later we’re up. Wednesday finds my connection broken again, I call them, they run me through the usual, power off/on all the equipment, it’s still broken intermittently and they’re going to submit a work order to the “Network Dept.” I wake today, it’s broken…again. I call them…again. They work on it…again. The Tech guy comes over and says he “thinks” he got it fixed and leaves after testing our signal strength. An hour later, just after I pressed Publish on my TT post, it’s deader than it’s been yet. I call them…again. I yell at them…again. They say they’ll have to submit a work order to Network…again, placing me at the bottom of the work order queue…again. This is 2pm.

It’s still dead at a quarter of 5 when I have to leave to get Ashlyn. We arrive home later, it’s still dead. I call them…again. I question them as to what exactly I’m getting for the money I’ve given them. I demand to have some answers. The supervisor offers to submit a “priority” work order. I ponder what happened to my 2pm work order…he says “Oh! I see that one too.” I tell him that along with my bowl of cereal in the morning, I’d like to have a cable repair dude at my door. He tries to placate me with the “everyone” in your area is having issues. I suggest that their “improvement” was anything but, since I don’t have any service at all. And furthermore, I couldn’t care less about everyone else’s issues, I care only about mine and when are they going to be resolved. He says he’s putting that priority order in, and is that ok? No, Mr. Placator, it’s not okay, I am not okay but I have to accept it, because that’s all you’re going to do. He chuckled, as if I were trying to be funny. Rat Bas**rd.

So, here I am, ranting on my hubby’s laptop using his wireless card thingy hooked up to something allowing me to get to the internets. Hopefully they will get me fixed tomorrow, or I’ll be tearing someone a new one…and it won’t be pretty. In the meantime, if I haven’t managed to get to you today, I’ll be by as soon as possible when they decide to unbreak my connection.

I sure wish I could be playing WoW right now, I could use the stress relief that killing dragons and assorted other virtual baddies provides.

This entry was posted on Thursday, February 15th, 2007 at 11:31 pm and is filed under Claws Out!. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.